July 2026

Updates shipped to Sophie in July 2026.

July 2026

New capabilities, fixes, and improvements shipped to Sophie in July 2026.

Added

  • A new first-time experience introduces Sophie through a guided day-in-the-life walkthrough, optional personalization questions, and a hand-off into live chat.
  • Contextual product tours now help new users learn the sidebar, Home, Chat, Book of Business, and Roster screens without leaving the app.
  • Conversation history is now available in one searchable Sessions page, with filters for pinned conversations and client-specific work.
  • Chat now supports richer file and document handling, including uploads from the composer, upload progress, and prompts to save useful files into the Knowledge Base.
  • Sophie can now show structured outputs in chat, including charts, household cards, generated file cards, and longer artifacts that open in Canvas.
  • Client context can be attached to a conversation so Sophie can tailor answers, citations, and suggested next steps to the client you are working on.
  • The Book of Business and Client Roster now provide richer views of a client base, including visual summaries, smart cohorts, sortable tables, configurable columns, and CSV export.
  • Client Dossiers now bring together snapshot, financial, behavioral, goals, tax, insurance, estate, chat history, and audit information in one tabbed profile.
  • Time Travel lets you review a client profile as it appeared on a past date.
  • Client import now supports a guided bulk migration flow with file upload, review, duplicate detection, field mapping, and post-import next-step guidance.
  • Engagements give teams a dedicated workspace for ongoing client work, with related chats, tasks, decisions, documents, memory, and briefing context kept together.
  • Knowledge now includes an organized firm library, personal document areas, client books, binders, and an intake desk for uploaded files.
  • Global search and command palette improvements make it easier to jump to clients, conversations, pages, settings, and actions from one place.
  • Notifications now surface client situations, deadlines, document issues, risks, and opportunities with supporting context and next-step guidance.
  • Workspace administration now includes broader controls for users, roles, knowledge access, audit history, firm profile, branding, memory policy, identity, billing, workspaces, groups, and teams.
  • The regulatory document experience now supports firm regulatory materials and compliance-oriented research with citations.
  • A unified approvals review experience now supports approval requests, decisions, delegation, escalation, audit history, and review notifications.

Fixed

  • Wire conversation delete to soft-delete endpoint (Jul 2)
  • Wire chat session delete and switch composer to Enter-to-send (Jul 2)

Improved

  • Sophie now routes questions more clearly to the right specialist capability behind the scenes, with visible status while work is in progress.
  • Source citations, Markdown rendering, tables, code blocks, and callouts in chat responses are easier to review and copy.
  • Suggested prompts and next-step cards now adapt better to the active client or conversation context.
  • Conversation organization is clearer, with rename, pin, delete, search, and recent-thread flows grouped around common advisor tasks.
  • The client Needs Attention view now explains why each item is ranked and gives advisors a clearer path to act.
  • Workspace setup progress is easier to track through checklist items for connecting sources, building knowledge, and inviting teammates.
  • Sophie now uses a more consistent voice across chat, deliverables, notifications, and compliance review experiences.

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